Cross Selling

Introduction

The webshop of 21.COMMERCE can be extended with the cross-selling module, so that the webshop evaluates in which combination shop items are often bought and the shop customer can automatically display purchase recommendations.

Presentation of purchase recommendations

The purchase recommendations are updated each time the order is completed and are immediately displayed with the purchased items (customers who bought this item also bought it).

Administration

The cross-selling module works largely independently. In the shop administration you will find in the menu ‘Shop configuration’ after the module installation the area Cross-Selling (almost at the bottom) with the following call options:

• Calculate cross-selling recommendations All orders are evaluated and the purchase recommendations are determined. This functionality has to be called after the installation of the module, if orders have already been placed in the shop.
• Deleting cross-selling recommendations All purchase recommendations will be deleted.