How is it possible to synchronise with the Swiss21 Starter subscription in Abacus again with immediate effect?
Swiss21 has analysed various customer feedback and decided to reverse the decision of 25 June 2024. It should still be possible for Swiss21 to synchronise in Abacus free of charge with an AbaWeb synchronisation subscription.
What does an AbaNinja customer who transfers data to the trust company's ERP via AbaWeb synchronisation need if they want to carry out additional activities in financial accounting?
If AbaNinja customers wish to use the full financial accounting options in addition to synchronisation, an additional AbaWeb G/L subscription is required.
How is permanent bank reconciliation defined in Swiss21?
Permanent bank connections are characterised by the fact that there is a permanent connection to the bank. With an active permanent connection, AbaNinja automatically synchronises all new transactions on a daily basis and payment orders can be transmitted without re-authentication
Why will permanent bank reconciliation be included in the Basic subscription from 1 January 2025?
Swiss21 provides a great deal of support to banks and bears the costs to third parties for the use of the necessary interfaces to automate the processes. Various interfaces are managed, which are constantly changing. Furthermore, the maintenance and operating costs of these features are correspondingly high for security reasons. If you do not want a permanent bank reconciliation, you will find alternative options here: article
What does document recognition include?
Document recognition is used to define processes that automatically read documents when importing invoices, processing supplier vouchers or supplier credit notes. Once the limit has been reached, receipts are no longer read automatically and must be processed manually.
Why is the free recognition of documents limited in the Starter subscription?
Swiss 21 obtains this service from DeepCloud AG and pays a fee per recognition. DeepCloud AG invests a lot of effort in optimising the recognition of documents and each recognition requires resources in their data centres. The introductory phase is over.
Do software errors also count towards the support ticket quota?
No. Software errors that are reported have no influence on the quota. Swiss21 is grateful for their report.
Why is the price of the Swiss21-Pro subscription being increased?
Swiss21 is providing new functions in the area of warehouse processes with immediate effect. Swiss21's entire range of functions has grown steadily over the last few years and enables various business processes to be automated.
Why is there an upgrade promotion?
Swiss21 wants to make the introductory phase of 3 months as easy as possible for all customers who change their subscription and make the new functions available at no additional cost.
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