No, there are no fees for the digital support channel via swiss21.org.
Support can be contacted via various communication channels. There are also e-learning platforms to access information and processes yourself.
- E-learning through helpdesk articles
- E-Mail – firstname.lastname@example.org
- Help window in each application at the bottom right for contacting us
No initial telephone support is offered. In exceptional cases, however, the support team may contact the enquirer by telephone.