User Administration

In order to make the portal as collaborative as possible, the owner of an account may invite other users/employees to join them.

The following four profiles can be added:

• Administrator
• User
• Digital Coach
• Swiss21-Support

Administrator

Administrators are employees who are responsible for the day-to-day operations of your company.

You can add this profile via the setting > User administration > + ADMIN

Administrators have full access to your portal and to all active applications that do not require a add-on module for additional users.

For applications that require an add-on module for the second user and above (e.g. 21.AbaSalary), the application must first be activated, the add-on module added and finally the administrator in question granted the rights for this application.

It is possible to change the role of an administrator to that of a normal user at any time. To do this, go to Settings > User Administration > click on the pencil of the administrator you want to change > and select EMPLOYEE:

User

Users are the employees of your company to whom you give access to one or more applications.

You can add a user under Settings > User Administration > + EMPLOYEE:

The users only have access to the applications that have been released for them.

It is also possible to make a user an administrator. You do this under Settings > User Administration > click on the pencil of the respective user > select ADMINISTRATOR:

Digital Coach

To help you set up your account or manage your accounting, you can invite up to two Digital Coaches to your account.

To do this, go to Settings > User Administration > + DIGITAL COACH

You can search for your Digital Coach by last name, first name or email address.

The Digital Coach you wish to add must be included in our list of certified Digital Coaches.

By inviting a Digital Coach to your account, you give them full access to your portal as well as to all the applications active in your account.

Please note that the Swiss21 team may delete the accounts of Digital Coaches who are no longer listed on the list of Swiss21 Digital Coaches.

Since they are no longer listed, these Digital Coaches are no longer considered Swiss21 partners.

Support Swiss21

To assist you in solving a problem, you can allow the Swiss21 team access to your account.

You can do this under Settings > User Administration:

Please note that by activating the Team Swiss21 profile, you grant full access to your portal as well as to all applications active in your account.