User Administration

To make the portal as collaborative as possible, the owner of an account has the option of inviting other users/employees to join.

The following 3 profiles can be added: User, Digital Coach and Swiss21 Support.

User (employee and Administrator)

Users are the employees of your company to whom you give access to one or more applications.

You can add a user under Settings > User Administration > Add user.

Employees only have access to the applications that have been approved for them.

It is also possible to make invite an administrator. Select Administrator under "Role". As a result, this user now has access to everything (except owner changes) and no specific apps can be selected.

Digital Coach

To help you set up your account or manage your bookkeeping, you can invite up to two Digital Coaches to your account.

To do this, go to Settings > User management > Add digital coach:

You can search for your Digital Coach by last name, first name or email address.

By inviting a Digital Coach to your account, you give them full access to your portal and to all applications active in your account.

Please note that the Swiss21 team will take the liberty of deleting the accounts of Digital Coaches who are no longer on the list of Digital Coaches Swiss21.

As they are no longer listed, these Digital Coaches are no longer considered Swiss21 partners.

Support Swiss21

To assist you in solving a problem, you can allow the Swiss21 team access to your account.

You can do this under Settings > User Administration:

Please note that by activating the Team Swiss21 profile, you grant full access to your portal as well as to all applications active in your account.